Demand Driven Candidate Referral Model

Step 1:
The “Virtual Job Order” – A Business initiated job posting listed on the Massachusetts Job Quest system. This is the Commonwealth’s free online job board. The system has been designed so the staff of the Career Centers do not receive notice when a local employer posts a job opportunity directly to this job board.

The Work Around – The North Shore Career Center now generates an ad hoc report to search for these business initiated job postings. This Employers Report is generated three (3) times per week with virtual job listings that are from businesses across the North Shore (SDA).

The Pilot Project – We are targeting virtual jobs orders that are common to the Manufacturing/Construction and Financial Services/Health Care industry clusters for this rollout period.
Over the period of the past six weeks we have targeted nearly 100 virtual job listings from these industries for inclusion in the pilot portion of this effort.

We are committed to having a member from the Career Center’s Business Services Unit (BSU) reach out to the HR contact of a Business that appear on the Employer Report within 24 hours of their identification to discuss the job posting to converse  about three basic elements:

•    If the company is still seeking candidates for the opening (Demand)
•    Is there a clear understanding on the part of the BSU regarding the technical and soft skills requirements that the business values in potential candidates (Priorities)
•    Develop mutual agreement about the company’s timeline to fill the position (Urgency)

Step 2:
The Job Match – Within 72 hours of the initial Business contact our BSU staff works with the other members of their Industry Sector Team to conduct both an automated system match, from our customer tracking database (MOSES) as well as a manual candidate match, utilizing a Career Center-based customer database to capture recent customers visiting any of our North Shore Career Center sites. These match efforts are designed to identify referrals. These referrals are pre-screened to ensure that the job seeker candidate meets the specifications that the Human Resources contact person has discussed with the BSU member. The goal is to make pre-screened referrals to the Business within this 72 hour period after initial contact.

Step 3:
The Outcome – Better candidate referrals, timely referrals, referrals that translate into hires for the business, quality referrals equate to strong employee retention, stronger relationships with area businesses.